Frequently Asked Questions
Everything you need to know about your beauty experience with Care N Class.
Are your beauty products authentic and original?
Absolutely. At Care N Class, we source our products directly from authorized distributors and official brand partners to ensure 100% authenticity and premium quality for every item.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status in real-time.
What is your return policy for skincare and makeup?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 14 days of purchase. If you receive a damaged item, please contact our support team immediately.
Do you offer international shipping?
Currently, we ship to select regions. You can check if your location is eligible by entering your address at the checkout page. Shipping fees and delivery times vary by destination.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal and Apple Pay for a secure and seamless checkout experience.
How can I check the status of my order?
You can track your order by logging into your Care N Class account and visiting the 'Order History' section, or by clicking the link provided in your shipping confirmation email.